Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Shipping & Orders
Each aluminum print is custom-made just for you. We typically ship within 2 to 3
business days, and once it’s on the way, you’ll get a tracking link to keep an eye on things.
We trust FedEx, Bring and Schenker to deliver all our orders safely. Each package
is handled with care so your art arrives in perfect shape.
No we do not ship to PO Boxes. Some of our prints are too large for PO Boxes, you
therefore need to use your standard street address.
Absolutely. Get in touch, and we’ll walk you through our express production or faster
shipping options—just note, it is not always possible it depends on many things.
We currently deliver within European Union. You can check your shipping options durng checkout or drop us a line to confirm availability for your region.
As long as your order is not in production yet, we can help! Reach out right away with
your order number and new address.
Tracking links go live once the courier scans your package. If it’s still not working
after a day, just contact us and we’ll look into it.
If your tracking says delivered but there’s no package in sight, let us know.
We’ll help locate it or send a replacement if needed.
Product Quality & Care
They’re stunning, high-res images printed directly onto sleek, 3mm aluminum DIBOND® panels—durable, lightweight, and ultra-modern.
Standard prints sit on a white-coated base, giving you super vibrant colors. Brushed
aluminum shows off a raw silver base, leaving white areas unprinted for a cool
industrial vibe.
Yep! These prints are sealed tight—resistant to water, scratches, and fading.
Perfect for steamy bathrooms or busy spaces.
They do! Each one is covered with a bubble wrap to keep it safe in transit. Just remove
it and it is ready for the wall.
Our standard finish is a smooth matte with a soft satin sheen. The brushed version
has a more reflective, metallic shimmer.
We prep every file for optimal print results. Screens can vary a bit, but we work
hard to ensure the colors are vivid and true to life.
Nope - our pieces are frameless by design. But you can add float frames or hang them with the included mount for a sleek, gallery-style look.
Definitely. These prints handle humidity well, making them great for bathrooms, kitchens, or even spas.
Installation & Mounting
Yes! Every print comes with a mounting kit tailored to its size and weight.
We pick the best option based on your print’s specs, so custom mounting choices aren’t available just yet.
Super easy. Our kits are designed for simple hanging.
Expect a sleek floating effect - your print will sit about 0.5 - 1 cm off the wall,
depending on the mount.
Not right now. But don’t worry - setup is very beginner-friendly, no need for a pro.
We include what’s needed to attach the hanger to the print with screws for a
regular wall. Screws for your specific wall type (like drywall or brick) will
need to be sourced separately.
We're working on one! For now, you can check out our step-by-step installation guide on our website.
Custom Orders & Collaborations
For sure. Use our "Create Your Own" tool to upload your image and personalize
your print.
Definitely. You can include a quote, a date, or anything meaningful during the design
process.
We support JPG, PNG, PSD, and TIFF formats - up to 50MB. Got something bigger? Just send it via a transfer link.
300 PPI is best for crisp results. If your file’s under 100 PPI, we’ll flag it and
let you know before printing.
We do! For bulk or business orders, reach out for custom pricing.
We love teaming up with creatives. Send us your portfolio or project idea - we’re all
ears.
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Fast delivery
Shipped with tracked delivery within 2-3 days
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100% Price Guarantee
We gurantee that we are the cheapest on the market
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Best quality
Top quality aluminum prints that last a lifetime
